Hiring a foreign domestic worker (FDW) in Singapore involves several steps and responsibilities. At Caring Caregivers Singapore, we guide you through each stage of the process—so you can hire with confidence and peace of mind.
Eligibility & Requirements
To employ a helper in Singapore, you must be a Singapore Citizen, Permanent Resident, or an expatriate holding a valid Employment Pass or Work Pass, subject to MOM approval.
Choosing the Right Maid Agency
Working with a reputable agency makes all the difference. At Caring Caregivers Singapore, we offer:
- A carefully curated pool of helper profiles
- Transparent processes
Our team will support you from selection to deployment.
Finding the Right Helper
We work closely with you to understand your household needs and care requirements. You may:
- Review detailed helper profiles
- Conduct interviews
- Align expectations clearly before placement
Our placements are focused and specialised in Indonesia.
Application & Documentation
Once a suitable helper is selected, we will handle all required submissions to the Ministry of
Manpower (MOM), including:
- Work Permit application
- Employment contract and related documentation
We ensure everything is done accurately and in compliance with regulations.
Security Bond & Insurance
Employers are required to:
- Put in place a $5,000 security bond (or an approved insurance alternative)
- Purchase medical and personal accident insurance for the helper
Our consultants will guide you through suitable insurance options for your needs.
Arrival & Onboarding
After MOM approval, your helper’s arrival and onboarding will be fully coordinated by our team, including:
- Airport arrival pick-up
- Medical examination
- Settling-In Programme (SIP) attendance
- Work Permit issuance
- MOM thumbprint appointment
We ensure a smooth and stress-free transition.
Settling In at Home
Upon arrival, employers should:
- Provide suitable accommodation
- Clearly explain household routines, expectations, and rules
A clear start helps build a positive working relationship.
Employment Responsibilities
Employers must comply with MOM regulations, including:
- Rest days and working hours
- Proper meals and rest
- A safe and respectful working environment
Communication & Ongoing Support
Open communication is key to a successful placement. We encourage:
- Regular check-ins with your helper
- Guidance or additional training where needed
- Prompt discussion of concerns before they escalate
Our team remains available to support both employers and helpers throughout the employment period.
Performance Review & Well-being
Regularly reviewing your helper’s well-being and performance helps ensure:
- Mutual understanding
- Job satisfaction
- A healthy, long-term working relationship
Renewal or Termination
Work Permits are typically valid for two years and can be renewed if both parties agree. If termination is required, employers must follow MOM procedures and provide proper notice. We will advise you on the correct process.
Our Commitment to Responsible Employment
Hiring a helper is a meaningful responsibility. At Caring Caregivers Singapore, we believe in respect, fairness, and clear communication, ensuring a positive experience for both employers and helpers.
Speak to a Dedicated Consultant
If you’re considering hiring a helper and would like personalised guidance, speak to a dedicated Caring Caregivers Singapore consultant today.
Contact us to begin your helper hiring journey with confidence.
