By Caring Caregivers (R19C9594)

As an employer in Singapore hiring a Foreign Domestic Worker (FDW) to assist with elder care, infant care, child care or housekeeping, there may come a time when terminating the contract becomes a necessary decision. This process demands thoughtful consideration and ethical handling to ensure a smooth transition for both parties involved. Here are crucial points to ponder upon when contemplating contract termination with your helper or caregiver.

Why Consider Contract Termination?

The decision to terminate a contract with your helper could stem from various factors. It might be due to mismatched expectations, challenges in the working relationship, or changes in your caregiving requirements. Reflecting on the specific reasons behind this decision is crucial for an ethical and respectful termination process. 

Assessing the Need for Assistance

Evaluate whether your need for a helper persists after the termination. Consider the ongoing requirements for elder care, infant care, child-care or housekeeping in your household. If the need remains, contemplate the costs associated with hiring a new helper or taking on a transfer helper. This assessment ensures a successful placement without compromising on quality caregiving.

Mediation for Harmonious Relationship

Exploring the possibility of mediation is vital in salvaging the employer-helper relationship. Your maid agency should actively assist in facilitating communication and mediation between you and the helper. An ethical agency like ours, Caring Caregivers, understands the significance of fostering a conducive working environment and supports the process of conflict resolution.

Agency Support for Ethical Hiring and Successful Placements

At our maid agency, we prioritize ethical hiring practices and aim for successful caregiver placements. We recognize the importance of matching caregivers or helpers with employers who share compatible values and caregiving philosophies. Our agency stands ready to assist in mediation, providing guidance and support for a successful and harmonious employer-helper relationship.

Steps in Terminating Contract

When terminating a contract with a helper in Singapore, it’s essential to follow specific steps to ensure a smooth and legally compliant process. Here’s a guide outlining the steps involved in terminating a helper’s contract:

  1. Review Employment Contract:

Examine the terms and conditions outlined in the employment contract signed with the helper. Pay attention to clauses related to termination notice period, compensation, and any other relevant details.

  1. Communicate Clearly:

Initiate a conversation with the helper to discuss the termination decision. Ensure clear and respectful communication, explaining the reasons for termination and adhering to the notice period stipulated in the contract.

  1. Serve Notice Period:

Adhere to the notice period specified in the contract. Typically, notice periods in Singapore range from 4 weeks to a month, but this may vary based on the terms agreed upon in the contract. During this period, both parties can prepare for the transition.

  1. Settlement of Dues and Benefits:

Ensure that all outstanding dues, including salary, accrued leave, or any other entitlements, are settled as per the contract terms. Arrange for the final payment and prepare necessary documentation regarding the termination.

  1. Handover of Duties and Possessions:

Organize a structured handover process for duties and possessions. Ensure that the helper returns any employer-provided items or documents and completes all necessary tasks or responsibilities before departing.

  1. Cancellation of Work Permit and Documents:

Assist the helper in the cancellation of their Work Permit (if applicable) through the Ministry of Manpower (MOM). Guide them in the proper procedures to follow, including returning their Work Permit and any related documents.

  1. Provide Reference or Release Letter:

Offer a reference or release letter to the helper upon termination. This document can be beneficial for their future job applications and serves as a testament to their work during the employment period.

  1. Inform Relevant Authorities:

Notify relevant authorities, such as the MOM or the helper’s embassy if necessary, about the termination of employment. Comply with any reporting requirements or procedures stipulated by local regulations.

  1. Conduct Exit Interview (Optional):

Optionally, conduct an exit interview to gather feedback about the helper’s employment experience. This feedback can help in improving future employer-helper relationships.

  1. Seek Assistance if Needed:

If facing challenges or uncertainties during the termination process, seek guidance or assistance from your maid agency or legal counsel to ensure compliance with Singaporean labor laws and regulations.

Remember, following these steps can contribute to a smoother and more amicable termination process, benefitting both you as an employer and the helper involved.

Terminating a contract with your helper or caregiver is a significant decision that necessitates careful contemplation. By evaluating reasons, assessing ongoing needs, exploring mediation, and seeking ethical agency support, the termination process can be navigated smoothly, ensuring a positive outcome for all parties involved.

Terminating a contract with a helper or caregiver is a sensitive process that demands empathy, understanding, and ethical handling. By considering these key points and seeking support from agencies committed to ethical practices, you can navigate this transition with integrity, benefiting both you as an employer and your helper.

At Caring Caregivers, our commitment extends beyond mere placements; we prioritize ethical hiring and successful caregiver-employer relationships. We offer comprehensive support and guidance throughout the hiring journey, ensuring a harmonious and fulfilling working relationship for both employers and helpers. Contact us for assistance, and let’s embark on a caregiving journey that aligns with your values and needs.