What to bring to the bank
- Phone with SIM card + mobile data (to receive SMS/OTP)
- Passport
- Work Permit card
- ATM card
- Bank letter with PIN (if provided)
Where to go
- Visit a POSB/DBS branch (during opening hours)
What to tell the bank staff
- “I want to activate my ATM card and open mobile banking.”
How it works
- Staff may assist you at the counter, or via the Video Teller Machine (VTM)
- You may receive an OTP by SMS — keep your phone with you
Important safety reminder
- Do not share your PIN, password, or OTP with anyone
- Do not lend your ATM card to anyone
Panduan Asisten: Aktivasi Kartu ATM & Mobile Banking (Singapura)
Yang perlu dibawa ke bank
- Handphone dengan kartu SIM + paket data (untuk menerima SMS/OTP)
- Paspor
- Kartu Work Permit
- Kartu ATM
- Surat bank berisi PIN (jika ada)
Pergi ke mana
- Datang ke cabang POSB/DBS (pada jam operasional)
Apa yang harus disampaikan ke petugas bank
- “Saya ingin mengaktifkan kartu ATM dan membuka mobile banking.”
Prosesnya
- Anda akan dibantu di counter, atau melalui Video Teller Machine (VTM)
- Anda mungkin menerima OTP melalui SMS — pastikan handphone Anda ada bersama Anda
Pengingat keamanan penting
- Jangan membagikan PIN, password, atau OTP kepada siapa pun
- Jangan meminjamkan kartu ATM kepada siapa pun
